IDFC First Credit Card Customer Care Number

Registered Office - IDFC FIRST Bank Ltd KRM Tower, 7th Floor, No. 1, Harrington Road, Chetpet, Chennai - 600031, Tamil Nadu, India

Corporate Office - IDFC FIRST Bank Ltd Naman Chambers, C-32, G-Block, Bandra-Kurla Complex, Bandra East, Mumbai - 400051, India

IDFC First Bank Credit Card Customer Care Overseas Number

IDFC First Bank credit card customers who live overseas, can use the customer care numbers mentioned below to raise any complaints they might have:

Country	Customer Care Number
USA	18337039805
Canada	18337039811
UK	0 8000 478 414
Australia	1800314585
Singapore	800 101 4006
UAE	8000 187 922
Saudi Arabia	8008500980
Oman	80074528
Qatar	00 800 100 089
Germany	8001815050
Bahrain	80006082
Hongkong	852 30082199
Belgium	3228962986
Ireland	35315712658
Italy	390230578885
Spain	34935472751
Netherlands	31207971718
Switzerland	41225449992

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FAQs on IDFC First Bank Credit Card Customer Care Number

• What should I do if my credit or debit card from IDFC FIRST Bank gets lost or stolen?

  If you lose your IDFC FIRST Bank credit or debit card, you should call customer care number 1800 10 888 or use the bank’s net banking or mobile application to get it blocked as soon as possible. This action will protect you from losing money from any unauthorized transactions and allow you to quickly receive another card without going to a branch. 

• How can I check the status of my credit card application online?

  IDFC FIRST Bank makes it easy to track the status of your credit card application online via their net banking services or mobile app. The bank will show you if your application is still pending for approval, has been dispatched, or is ready to be delivered, so you will have up-to-date information about your application without having to contact Customer Service. 

• How can I request to have my credit card limit increased?

  An increase in your credit card limit can be requested at two types of times: proactively, and when requested by customers. Customers may complete an application to request an increase in their credit card limit, which requires that you provide proof of income (such as pay stubs) through either the bank’s net banking or email support. The bank will review your request based on how well you repaid your debt, your credit score, and how long you have had your account with the bank. 

• Can I use my IDFC FIRST Bank card internationally?

  Yes, both debit and credit cards issued by IDFC FIRST Bank can be used internationally. Before travelling, it is advisable to either contact customer service to inform them about your international travel plans, or activate international usage through online banking, net banking, or via the mobile app. The bank also offers assistance with foreign currency exchange (forex), as well as 24/7 customer service for their NRI or travelling clients. 

• How do I dispute a transaction or express a complaint regarding a charge?

  You can report a dispute or file a complaint regarding a charge with IDFC FIRST Bank by accessing their online banking site, using the mobile app, or by contacting customer service. The bank provides a reference number that you can use to follow up on your complaint; if the issue remains unresolved after following the proper grievance procedures established by the bank, you may escalate the issue to one of their regional or principal nodal officers. 

• What digital solutions do I have available to manage my credit card?

  IDFC FIRST Bank makes available for several digital solutions to assist customers in managing their credit cards, including access to mobile applications, online banking, and WhatsApp banking solutions. Through these applications, customers are able to obtain statements, view all transactions associated with their accounts, set spending limits, pay bills, block cards, and request additional services without having to visit a physical branch of the bank, all of which result in greater convenience and efficiency for the customer. 

• How does IDFC FIRST Bank ensure security for online transactions?

  To ensure secure online banking transactions, IDFC FIRST Bank uses various security systems such as strong user passwords, OTP (one-time password) verification, and secure encrypted connections for all online banking transactions. Customers are encouraged to avoid sharing their PINs, passwords or OTPs with anyone, including supposed bank employees, in order to protect themselves from being victimized of fraud or unauthorized access.