Bank of India Credit Card Customer Care

Bank of India offers multiple banking products including credit cards. The credit card holders of Bank of India can report any issues or queries related to credit cards to the customers by calling at 1800 220 229 and 1800 103 1906 (toll-free). 

Updated On - 22 Jan 2026

Bank of India, a public sector bank, offers multiple banking products and services. The bank offers a wide range of credit cards to customers. The bank also provides a dedicated customer care team that addresses various issues, such as queries related to credit cards. Customers can call at (022) - 40919191 (tolled) or send email to cgro.boi@bankofindia.bank.in. Read on to know more about Bank of India credit card customer care.   

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Bank of India Credit Card Customer Care Toll-free Numbers

The toll-free numbers of Bank of India credit card customer care are 1800 220 229 and 1800 103 1906, where customers can reach out for queries and complaints regarding credit cards. 

Bank of India Credit Card Toll free Number

How to Enquire about Bank of India Credit Cards? 

To enquire about any details regarding Bank of India credit card or to report about credit card-related dispute, you can reach out to the customer care center. The contact details are mentioned below: 

Customer care channel 

Contact details 

Call 

1800 220 229 and 1800 103 1906 

Tolled number 

(022) - 40919191 

Email 

cgro.boi@bankofindia.bank.in (head office) 

Phone number of head office 

022-66684444 

WhastApp 

+91 7997987601 

NRI customer care 

Call:+917969241100 Email: FEBO.NRI@bankofindia.bank.in) 

Customers can also reach out to the bank for any credit card related queries. They need to visit the official bank website and navigate to the ‘Contact Us’ page and scroll down to ‘Locate Us’ to find the nearest bank branch.

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Bank of India Overseas Customer Care Details

The overseas contact details of Bank of India are listed below: 

Location 

Contact Numbers 

Email 

Belgium 

Call:00-32-3201-8880/81/82/83/84 (Manager)FAX: 0032-3231-8387 

bankofindiaantwerp@skynet.be Boi.ANTWERP@bankofindia.bank.in 

Dubai 

Call:+971 43 273437 and +971 43 527292FAX: +971 43 527286 

boi.dubai@bankofindia.bank.in 

France 

Call:00331-4266-6049 / 4997 / 6047 / 6048 (Manager)FAX: 00331-4266-5006 

boi.paris@wanadoo.fr   boi.paris@bankofindia.bank.i 

Indonesia 

Call:+62-21-3141780FAX: +62-21-3141963 

boi.jakarta@bankofindia.bank.in 

Japan 

TokyoCall:0081-3-3212 0911 and 0081-3-3212 3424OsakaCall:0081-6-6261 4035FAX: 0081-6-6261 6611 

Tokyo:boitok@gol.comboi.tokyo@bankofindia.bank.inOsaka: boi.osaka@bankofindia.bank.in 

Kenya 

Call:00254-20-2222542FAX: 00254-20-2229462 

cekenya@boikenya.com 

New Zealand 

Call:+64 9 9265713FAX: +64 9 9265719 

BOI.NZ@bankofindia.bank.in 

SOCIALIST REPUBLIC OF VIETNAM 

Call:+84 838246340FAX: +84 838246341 

boi.hcmvnm@bankofindia.bank.in 

Singapore 

Call:0065 65894049FAX: 0065 62271275 

Boi.Singapore@bankofindia.bank.in 

United States 

Call:001212-753-6100FAX: 212-588-8958 

BoiNy@bankofindia.bank.in 

UK 

Call:0044-20-7965 2500 and 0044-20-7965 2403/2404FAX: 0044-20-7965-2556 

londonbranch@bankofindia.uk.com 

Hong Kong 

Call:852-25240186FAX: 852-2877 1178 

boi.hk@bankofindia.bank.in 

Tanzania 

Call:+255 222135362 (MD)FAX: +255 222135363 

BOI.Tanzania@bankofindia.bank.in 

Uganda 

Call: 00256 313400437 

Boi.uganda@bankofindia.bank.in 

India (IBU GIFT CITY) 

Call: +91-79-69082700 

Giftcity.IBU@bankofindia.bank.in 

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Contact Details of Nodal Officers

The contact details of nodal officers are listed below: 

Location (Zone) 

Officer Name 

Contact Details (Email & Phone) 

Hazaribagh (FGMO-Ranchi) 

Shri Narendra Kumar 

ZO.Hazaribagh@bankofindia.co.in ; 06546-272482 / 223983 

Howrah (FGMO-Kolkata) 

Shri Rinchen O. Bhutia 

ZO.Howrah@bankofindia.co.in ; 033-22623523 / 29 

Hubballi-Dharwad (FGMO-Hyderabad) 

Shri Tarini Charan Sahu 

ZO.HubballiDharwad@bankofindia.co.in ; 0836-2214531 / 32 

Indore (FGMO-Bhopal) 

Shri Kumar Rajesh 

ZO.Indore@bankofindia.co.in ; 0731-2445184 / 111 

Jabalpur (FGMO-Bhopal) 

Shri Ramesh Kumar 

zo.jabalpur@bankofindia.co.in ; 0761-4701020 / 4701037 

Jaipur (FGMO-New Delhi) 

Shri Rajesh Kumar Singh 

ZO.Jaipur@bankofindia.co.in ; 0141-2658001 / 8002 / 8007 

Jamshedpur (FGMO-Ranchi) 

Shri Pankaj Kumar Mishra 

ZO.Jamshedpur@bankofindia.co.in ; 0657-2434285 / 2428978 

Jodhpur (FGMO-New Delhi) 

Shri Deo Sharan 

ZO.Jodhpur@bankofindia.co.in ; 0291-2659611 / 2659601 

Kanpur (FGMO-Lucknow) 

Shri Ranvir Singh 

ZO.Kanpur@bankofindia.co.in ; 0512-2985001 

Keonjhar (FGMO-Bhubaneswar) 

Shri Amit Kumar Pal 

ZO.Keonjhar@bankofindia.co.in ; 06766-255896 / 255654 

Khandwa (FGMO-Bhopal) 

Shri Biswa Ranjan Mishra 

ZO.Khandwa@bankofindia.co.in ; 0733-2248534 / 2248786 

Kolhapur (FGMO-Pune) 

Shri Punit Awadh Dwivedi 

ZO.Kolhapur@bankofindia.co.in ; 0231-2646373 / 74 

Kolkata (FGMO-Kolkata) 

Shri Manish Kumar Phulre 

ZO.Kolkata@bankofindia.co.in ; 033-22488577 

Lucknow (FGMO-Lucknow) 

Shri Narendra Kumar Das 

ZO.Lucknow@bankofindia.co.in ; 0522-2721539 / 2721486 

Ludhiana (FGMO-Chandigarh) 

Shri Vaibhav Anand 

ZO.Ludhiana@bankofindia.co.in ; 0161-2405977 / 2412300 

Madurai (FGMO-Chennai) 

Shri Kishore Kumar 

zo.madurai@bankofindia.co.in ; 0452-2909900 / 01 

Mumbai North (FGMO-Mumbai) 

Shri Amit Ranjan Singh 

ZO.MNZ@bankofindia.co.in ; 022-28827770 / 7304013224 

Mumbai South (FGMO-Mumbai) 

Shri Madhukar 

ZO.Mumbaisouthzone@bankofindia.co.in ; 022-22622717 / 22673509 

Muzaffarpur (FGMO-Patna) 

Shri Sailendra Prasad 

ZO.Muzaffarpur@bankofindia.co.in ; 0621-2276550 / 2273695 

Nagpur (FGMO-Pune) 

Shri Jai Narain Gheesa Lal 

ZO.Nagpur@bankofindia.co.in ; 0712-2531404 / 2544889 / 2532205 

Nasik (FGMO-Pune) 

Shri Sanjay Kumar Sinha 

zo.nasik@bankofindia.co.in ; 0253-2360433 / 2350437 

Navi Mumbai (FGMO-Mumbai) 

Shri Shashi Kant Sadabhartia 

ZO.Navimumbai@bankofindia.co.in ; 022-27564909 / 910 / 27564126 

New Delhi (FGMO-New Delhi) 

Shri Amit Singh 

ZO.NewDelhi@bankofindia.co.in ; 011-23310526 / 23722158 

Patna (FGMO-Patna) 

Shri Om Prakash Choudhary 

ZO.Patna@bankofindia.co.in ; 0612-2223369 / 2223567 

Pune (FGMO-Pune) 

Shri Sanjay Shankar Kadam 

ZO.Pune@bankofindia.co.in ; 020-25535400 / 421 / 3200 

Raigad (FGMO-Mumbai) 

Ms. Dipanwita Sahani 

ZO.Raigad@bankofindia.co.in ; 02141-22895 / 223995 

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RBI Integrated Ombudsmen Nodal Officers

The contact details of RBI integrated Ombudsmen nodal officers are listed below: 

RBIO centre 

Nodal Officer 

Contact Details 

Ahmedabad  

Shri Subhrat Kumar Behera 

Number:079-66122604/619Email: ZO.Ahmedabad@bankofindia.co.in 

Bengaluru 

Smt Anita Ramesh Nair 

Number:080-22959400 / 401Email: ZO.Bengaluru@bankofindia.co.in 

Bhopal 

Shri Bikash R Patnaik 

Number:0755-2999983 / 2553354Email:  Ombudsman.MPCG@bankofindia.co.in 

Bhubaneswar 

Shri Bijoy Kumar Malik 

Number:0674-2362644 / 2361318Email: ZO.Bhubaneswar@bankofindia.co.in 

Chandigarh 

Shri Rajesh Ranjan 

Number:0172-2671501 / 04Email: NodalOfficer.Chandigarh@bankofindia.co.in 

Dehradun 

Shri Vivek Tiwari 

Number:0135-2640050 / 2641000Email: Dehradun.Ombudsman@bankofindia.co.in 

Chennai 

Shri Mohan Morethi 

Number:044-66777501 / 500Email: Chennai.Compliance@bankofindia.co.in 

Telangana 

Shri Mukesh Kumar 

Number:040-23315263 / 23391969Email: ZO.Telangana@bankofindia.co.in 

Guwahati 

Shri Vinaya Kumar Singh 

Number:0361-2342828Email: ZO.Guwahati@bankofindia.co.in 

Jaipur 

Shri Rajesh Kumar Bains 

Number:0141-2658001 / 8002Email: ZO.Jaipur@bankofindia.co.in 

Jammu 

Shri Sanjeev Kumar Singh 

Number:0183-5099336 / 41 / 31Email: ZO.Amritsar@bankofindia.co.in 

Ranchi 

Shri Sanjeev Kumar Singh 

Number:0651-2331386 / 2330138Email: Ranchi.BONO@bankofindia.co.in 

Kerala 

Shri Pradeep Ranjan Paul 

Number:0484-2725720 / 77Email: ZO.Kerala@bankofindia.co.in 

Kanpur 

Shri Ranvir Singh 

Number:0512-2985001Email: Kanpur.Ombudsman@bankofindia.co.in 

Kolkata 

Shri Manish Kumar Phulre 

Number:033-22488577Email: ZO.Kolkata@bankofindia.co.in 

Mumbai BO 1 

Shri Madhukar 

Number:022-22622717Email: MSZ.Bankingombudsman1@bankofindia.co.in 

Mumbai BO 2 

Number:022-22622717Email: MSZ.Bankingombudsman2@bankofindia.co.in 

Delhi BO 1 

Shri Amit Singh 

Number:011-23722158Email: TASC.Newdelhi@bankofindia.co.in 

Delhi BO 2 

Patna 

Shri Om Prakash Choudhary 

Number:0612-2223369Email: Patna.BONO@bankofindia.co.in 

Raipur 

Smt Gayatri Kampa 

Number:0771-4212450Email: ZO.Raipur@bankofindia.co.in 

Track the Status of Grievance

If you want to track the status of your complaint, you can do so by clicking on this link - https://www.bankofindia.co.in/forms/GrievanceTrack

  1. Enter the Grievance Reference Number 
  1. Enter the code displayed below 
  1. Click on 'Check Now' and you will be able to view the status of your grievance 
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FAQs on BOI Credit Card Customer Care

  • How can I contact BOI Credit Card Customer Care?

    You can contact BOI Credit Card Customer Care through the toll-free helpline numbers provided on the back of your credit card. You can visit the official Bank of India website and navigating to the Credit Card section to reach out the customer service centre. You can also reach out by sending email to the customer care centre.

  • What services are available through BOI Credit Card Customer Care?

    BOI credit card customer care assists with PIN generation, card blocking, billing and statement queries, reward points, transaction disputes, card activation, and reporting lost or stolen cards. 

  • How can I block my BOI Credit Card if it is lost or stolen?

    In case of loss or theft, immediately contact BOI credit card customer care via phone to block the card.  

  • How can I raise a complaint related to my BOI credit card?

    You can raise complaints related to BOI credit card by contacting customer care through phone or email, or by submitting a grievance via the Bank of India’s official grievance redressal portal. 

  • What information should I keep ready when contacting BOI credit card customer care?

    You should keep your credit card number (or last four digits), registered mobile number, date of birth, and details of the issue for faster resolution. 

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